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Hospitality Academy

photodune-3290449-concierges-holding-the-cart-and-posing-xlHospitality is a fun, energetic and exciting industry that provides a variety of long-term career pathways from entry-level to executive management. Every day is a series of new adventures that are shaped by the quality of guest services provided.

This new program was developed in partnership with Sea Island Company that is consistently awarded the prestigious Forbe's Five-Star rating for providing only the pinnacle of excellence in resort services. Scholarships will be awarded to a competitive selection of 12 participants who are committed to this excellence and a long-term career in the hospitality industry.

Training comprises an introduction to the full scope of business operations and the skills necessary for providing guests with the most positive experience that they expect and deserve.

Participants who successfully complete the Hospitality Academy are guaranteed interviews with Sea Island Company.

 

Non-Negotiable Standards

  • Show genuine interest in people (important with fellow team members and guests)
  • Demonstrate gracious manners
  • Make eye contact, smile, and speak to everyone you encounter
  • Dress the part (have everything you need to do a great job)
  • Arrive early (on time is late)
  • Stay professional at all times
  • Think about others
  • Be a team player (the opposite of that's not my job)
  • Anticipate needs
  • Take direction

 

Topics

  • Employability Skills
  • Teamwork
  • Problem-Solving
  • Time Management
  • Attitude and Work Ethic
  • Adaptability/Flexibility
  • Customer Service
  • Communicating with Challenging Customers
  • Hotel Business
  • Rooms
  • Food and Beverage,
  • Restaurant
  • Managed Services
  • Tourism
  • Events
  • Leadership
  • Industry Tour

 

Qualifications

  • To qualify, you must be 18 years or older, meet the minimum employment qualifications and be committed to attending all classes and completing the program

 

Competitive Selection Process

  • Application Deadline: April 2, 2017
  • To apply, submit your resume and cover letter to HospitalityAcademy@CoastalPines.Edu.
  • If selected for an interview, you will be contacted via phone and email to schedule a day/time. (Please be sure that you provide a valid phone number with voice-mail activated for communication purposes.)
  • From the interviews, 12 participants will be selected and contacted via phone and email to complete an online registration form. A drug screen and background check may be required prior to admission into the academy.

 

Schedule

  • Registration Fee: Scholarship provided by Sea Island Company
  • Dates: May 2 - June 17 | Tu/We/Th
  • Time: 6-9pm
  • Location: Brunswick
  • Contact Hours: 48
  • Class Days: 16

Locations

 

Waycross Alma Baxley
1701 Carswell Ave 101 West 17th St 1334 Golden Isles Pkwy, W
Waycross, Georgia 31503 Alma, Georgia 31510 Baxley, Georgia 31513
912.287.6584 912.632.0951 912.367.1700
877.332.8682    
  Camden Golden Isles
  8001 The Lakes Blvd 3700 Glynco Pkwy
  Kingsland, Georgia 31548 Brunswick, Georgia 31525
  912.510.3327 912.262.4999
     
  Hazlehurst Jesup
  677 Douglas Hwy 1777 West Cherry St
  Hazlehurst, Georgia 31539 Jesup, Georgia 31545
  912.379.0041 912.427.5800

 

 

 

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