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Hospitality Academy

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Hospitality is a fun, energetic and exciting industry that provides a variety of long-term career pathways from entry-level to executive management. Every day is a series of new adventures that are shaped by the quality of guest services provided.
 

The CPTC Hospitality Academy was developed in partnership with Sea Island Company that is consistently awarded the prestigious Forbe's Five-Star rating for providing only the pinnacle of excellence in resort services. This program is seeking participants who are committed to this excellence and a long-term career in the hospitality industry.

Graduates are guaranteed interviews with a variety of employers that have endorsed this program.

Training comprises an introduction to the hospitality industry and the skills necessary for providing guests with the most positive experience that they expect and deserve.

 

NON-NEGOTIABLE STANDARDS
 
 
Show genuine interest in people
 
Important with fellow team members and guests
 
Demonstrate gracious manners
 
Make eye contact, smile, and
speak to everyone you encounter
 
Dress the part
 
Have everything you need to do a great job
 
 
Arrive early
 
On time is late
 
Stay professional at all times
Think about others
 
Be a team player
 
The opposite of that’s not my job
 
Anticipate needs
 
Take direction
 
 
 
TOPICS
 
 
Employability Skills
 
Departments
 
Communication
 
Reservations
 
Teamwork
 
Guest Services
 
Problem-Solving
 
Concierge
 
Time Management
 
Security
 
Attitude & Work Ethic
 
Food & Beverage
 
Adaptability & Flexibility
 
Tourism
 
Customer Service
 
Events
 
Challenging Customers
 
Leadership

 

  • Qualifications
    • Must be 18 years old, meet minimum employment qualifications and be committed to attending all classes

 

To register, please click on the campus name below
Registration Fee: $450
# Contact Hours: 36
 
CAMPUS BEGIN END DAYS #DAYS FROM UNTIL
Brunswick 10/17/17 11/14/17 Tu, We, Th 12 6pm 9pm
Brunswick 1/30/18 2/27/18 Tu, We, Th 12 6pm 9pm

 

Locations

Waycross Alma Baxley
1701 Carswell Ave 101 West 17th St 1334 Golden Isles Pkwy, W
Waycross, Georgia 31503 Alma, Georgia 31510 Baxley, Georgia 31513
912.287.6584 912.632.0951 912.367.1700
877.332.8682    
  Camden Golden Isles
  8001 The Lakes Blvd 3700 Glynco Pkwy
  Kingsland, Georgia 31548 Brunswick, Georgia 31525
  912.510.3327 912.262.4999
     
  Hazlehurst Jesup
  677 Douglas Hwy 1777 West Cherry St
  Hazlehurst, Georgia 31539 Jesup, Georgia 31545
  912.379.0041 912.427.5800

 

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