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Professional Development

 
Leadership & Influence (LIVE ONLINE)
This course is designed for current, new, and future supervisors, managers, and leaders. They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. 
 
Objectives:
  1. Define “leadership”
  2. Explain the Great Man Theory
  3. Explain the Trait Theory
  4. Understand Transformational Leadership
  5. Understand the people you lead and how to adapt your leadership styles
  6. Explain leading by Directing
  7. Explain leading by Participating
  8. Explain leading by Delegating
  9. Kouzes and Posner
  10. Conduct a personal inventory
  11. Create an action plan
  12. Establish personal goals
Outline:
  1. The Evolution of Leadership
  2. Situational Leadership
  3. A Personal Inventory
  4. Modeling the Way
  5. Inspiring a Shared Vision
  6. Challenging the Process
  7. Enabling Others to Act
  8. Encouraging the Heart
  9. Basic Influencing Skills
  10. Setting Goals
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
REGISTER Live Online 6/23/21 6/23/21 We 1 8:30am 12pm
  Live Online 9/8/21 9/8/21 We 1 8:30am 12pm
 
 
Supervising Others (LIVE ONLINE)
This course will help current, new, and future supervisors, managers, and leaders become more efficient and proficient with information on delegating, managing time, setting goals and expectations, providing feedback, resolving conflict, and administering discipline.
 
Objectives:
  1. Define requirements for particular tasks
  2. Set expectations for your staff
  3. Set SMART goals for yourself
  4. Help your staff set SMART goals
  5. Assign work and delegate appropriately
  6. Provide effective, appropriate feedback to your staff
  7. Manage your time more efficiently
  8. Help your team resolve conflicts
  9. Understand how to manage effectively in particular situations
  10. Understand what a new supervisor needs to do to get started on the right path
Outline:
  1. Setting Expectations
  2. Setting Goals
  3. Assigning Work
  4. Degrees of Delegation
  5. Implementing Delegation
  6. Providing Feedback
  7. Managing Your Time
  8. Resolving Conflict
  9. Tips for Special Situations
  10. A Survival Guide
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
REGISTER Live Online 6/2/21 6/2/21 We 1 8:30am 12pm
  Live Online 11/17/21 11/17/21 We 1 8:30am 12pm
 
 
Workplace Relations (Office Politics) (LIVE ONLINE)
We have likely experienced some form of workplace relations. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee. This course is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of workplace relations are better team members and end up being more successful and productive.
 
Objectives:
  1. Understand the purpose and benefits of workplace relations.
  2. Setting boundaries and ground rules for new employees.
  3. Learn to interact and influence among colleagues.
  4. Learn how to manage various personality types in the office.
  5. Determine how to gain support and effectively network.
  6. Recognize how you are a part of a group and how you function.
Outline:
  1. New Hires
  2. It’s About Interacting and Influencing
  3. Dealing with Rumors, Gossip, and Half-truths
  4. Office Personalities
  5. Getting Support for Your Projects
  6. Conflict Resolution
  7. Ethics
  8. You Are Not an Island
  9. Social Events Outside of Work
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 9/29/21 9/29/21 We 1 8:30am 12pm
 
 
Leadership Core Values (Boss: Loved or Feared) (LIVE ONLINE)
This course is designed for current, new, and future supervisors, managers, and leaders. Becoming a more likable boss can sometimes be a difficult process to describe. Sometimes it can be as simple as one characteristic that facilitates great communication and great employee relationships. It can simply be that special way that you show confidence in your team. Learn how to further develop your leadership skills and improve yourself by managing and observing the way that people interact.
 
Objectives:
  1. Understand how to develop leadership qualities
  2. Know how to delegate effectively
  3. Choose inspirational and engaging tasks for yourself and others
  4. Use wisdom and understanding to lead others
  5. Identify the roles of your team
  6. Learn how to trust others and earn their trust. 

Outline:

  1. Is it Better to be Loved or Feared?
  2. Leadership as Service
  3. Leadership by Design
  4. Understanding Motivation
  5. Constructive Criticism
  6. The Importance of Tone
  7. Trusting Your Team
  8. Earning the Trust of Your Team
  9. Building and Reinforcing Your Team
  10. You are the Boss of You
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE.    
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 9/22/21 9/22/21 We 1 8:30am 12pm
 
 
Diversity and Inclusion (LIVE ONLINE)
Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.
 
Objectives:
  1. Define diversity
  2. Understand various forms of diversity
  3. Comprehend the importance of diversity training
  4. Handle conflicts with regard to diversity
Outline:
  1. Understanding Diversity
  2. Racial Diversity
  3. Employees with Disabilities
  4. Pregnant Employees
  5. Lactating Mothers
  6. Sexual Harassment
  7. Employees Over Age 40
  8. LGBTQ
  9. Sensitivity Training
  10. Handling Diversity Complaints
 
Registration Fee: $99
# Contact Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 8/11/21 8/11/21 We 1 8:30am 12pm
 
 
Communication Strategies (LIVE ONLINE)
For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
 
Objectives:
  1. Understand what communication is
  2. Identify ways that communication can happen
  3. Identify barriers to communication and how to overcome them
  4. Develop their non-verbal and paraverbal communication skills
  5. Use the STAR method to speak on the spot
  6. Listen actively and effectively
  7. Ask good questions
  8. Use appreciative inquiry as a communication tool
  9. Adeptly converse and network with others
  10. Identify and mitigate precipitating factors
  11. Establish common ground with others
  12. Use “I” messages
Outline:
  1. The Big Picture
  2. Understanding Communication Barriers
  3. Paraverbal Communication Skills
  4. Non-Verbal Communication
  5. Speaking Like a STAR
  6. Listening Skills
  7. Asking Good Questions
  8. Appreciative Inquiry
  9. Mastering the Art of Conversation
  10. Advanced Communication Skills
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 7/14/21 7/14/21 We 1 8:30am 12pm
 
 
Time Management (LIVE ONLINE)
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization. This course will cover strategies to help participants learn these crucial strategies. Participants will be provided with skills that include personal motivation, delegation skills, organization tools, and crisis management.
 
Objectives:
  1. Plan and prioritize each day’s activities in a more efficient, productive manner
  2. Overcome procrastination quickly and easily
  3. Handle crises effectively and quickly
  4. Organize your workspace and workflow to make better use of time
  5. Delegate more efficiently
  6. Use rituals to make your life run smoother
  7. Plan meetings more appropriately and effectively
Outline:
  1. Setting SMART Goals
  2. Prioritizing Your Time
  3. Planning Wisely
  4. Tackling Procrastination
  5. Crisis Management
  6. Organizing Your Workspace
  7. Delegating Made Easy
  8. Setting a Ritual
  9. Meeting Management
  10. Alternatives to Meetings
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
REGISTER Live Online 6/30/21 6/30/21 We 1 8:30am 12pm
  Live Online 12/15/21 12/15/21 We 1 8:30am 12pm
 
 
Customer Service (LIVE ONLINE)
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. This course will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including inperson and over the phone techniques, dealing with difficult customers, and generating return business.
 
Objectives:
  1. State what customer service means in relation to all your customers, both internal and external
  2. Recognize how your attitude affects customer service
  3. Identify your customers’ needs
  4. Use outstanding customer service to generate return business
  5. Build good will through in-person customer service
  6. Provide outstanding customer service over the phone
  7. Connect with customers through online tools
  8. Deal with difficult customers
Outline:
  1. Who We Are and What We Do
  2. Establishing Your Attitude
  3. Identifying and Addressing Customer Needs
  4. Generating Return Business
  5. In-Person Customer Service
  6. Customer Service over the Phone
  7. Electronic Customer Service
  8. Recovering Difficult Customers
  9. When to Escalate
  10. Ten Things You Can Do to WOW Customers Every Time
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
REGISTER Live Online 5/26/21 5/26/21 We 1 8:30am 12pm
  Live Online 7/28/21 7/28/21 We 1 8:30am 12pm
 
 
Organizational Skills (LIVE ONLINE)
Developing good organizational skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of professional and personal lives. Throughout this workshop, participants will be provided with ways to develop better organizational skills that result with improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.
 
Objectives:
  1. Examine current habits and routines that are not organized
  2. Learn to prioritize your time schedule and daily tasks
  3. Determine ways of storing information and supplies
  4. Learn to organize personal and work space
  5. Learn to resist procrastination
  6. Make plans to stay organized in the future
Outline:
  1. Remove the Clutter
  2. Prioritize
  3. Scheduling Your Time
  4. To Do Lists
  5. Paper and Paperless Storage
  6. Organization in Your Work Area
  7. Tools to Fight Procrastination
  8. Organizing Your Inbox
  9. Avoid the Causes of Disorganization
  10. Discipline is the Key to Stay Organized
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 10/6/21 10/6/21 We 1 8:30am 12pm
 
 
Civility in the Workplace (LIVE ONLINE)
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line. To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.
 
Objectives:
  1. Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
  2. Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  3. Learn practical ways of practicing workplace etiquette.
  4. Learn the basic styles of conflict resolution.
  5. Learn skills in diagnosing the causes of uncivil behavior.
  6. Understand the role of forgiveness and conflict resolution.
  7. Understand the different elements of effective communication.
  8. Learn facilitative communication skills such as listening and appreciative inquiry.
  9. Learn specific interventions that can be utilized when there’s
    conflict within the workplace.
  10. Learn a recommended procedure for systematizing civil
    behavior within the workplace 
Outline:
  1. Introduction
  2. Effective Work Etiquette
  3. Costs and Rewards
  4. Conflict Resolution
  5. Getting to the Cause
  6. Communication
  7. Negotiation
  8. Identifying Your Need
  9. Writing a Civility Policy
  10. Implementing the Policy
 
Registration Fee: $99
# Contact Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 9/15/21 9/15/21 We 1 8:30am 12pm
 
 
Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on the differences in everyone. There are many different areas of focus in sensitivity training, all focusing on empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture and a more positive work life for all. There are many areas a sensitivity training must address, that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t follow them. Some of these areas include:
  • Race
  • Gender identification
  • Religion
  • Age
  • Disability
 
Objectives: 
  1. Define sensitivity training and its usefulness and necessity in the workplace.
  2. Identify the benefits for self and the company, in pursuing a sensitivity objective.
  3. Successfully raise awareness of others.
  4. Identify different types of stereotypes, their delivery and effects.
  5. Discuss Human Resources and its best practices to dealing with issues associated with stereotypes.
  6. Define the steps to handling complaints associated with sensitive issues and stereotypes.
  7. Describe the pros and cons of being “sensitive”.
Outline:
  1. Introduction to Sensitivity Training
    Benefits
    Stereotypes
    Discrimination
    Sex and Gender Stereotypes
    Age
    Disabilities
    Religion
    Handling Complaints
 
Registration Fee: $99
# Contact Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 10/13/21 10/13/21 We 1 8:30am 12pm
 
 
Teamwork and Team Building (LIVE ONLINE)
This workshop encourages participants to explore different team aspects. Participants will learn about team dynamics and what factors into being a successful team and team member.
 
Objectives: 
  1. Describe the concept of a team, and its factors for success
  2. Explain the four phases of the Tuckman team development model and define their characteristics
  3. List the three types of teams
  4. Describe actions to take as a leader – and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
  5. Discuss the uses,  benefits and disadvantages of various team-building activities
  6. Describe several team-building activities that you can use, and in what settings
  7. Follow strategies for setting and leading team meetings
  8. Detail problem-solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems
  9. List actions to do -- and those to avoid -- when encouraging teamwork
Outline:
  1. Defining Success
  2. Types of Teams
  3. The First Stage of Team Development – Forming
  4. The Second Stage of Team Development – Storming
  5. The Third Stage of Team Development – Norming
  6. The Fourth Stage of Team Development – Performing
  7. Team Building Activities
  8. Making the Most of Team Meetings
  9. Solving Problems as a Team
  10. Encouraging Teamwork 
 
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
REGISTER Live Online 6/16/21 6/16/21 We 1 8:30am 12pm
  Live Online 12/1/21 12/1/21 We 1 8:30am 12pm
 
 
Interpersonal Skills (LIVE ONLINE)
Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. This workshop provides communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Participants will learn about the skills needed to initiate conversations and move conversations along.
 
Workshop Objectives:
  1. Understand the difference between hearing and listening
  2. Know some ways to improve the verbal skills of asking questions and communicating with power
  3. Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
  4. Identify the skills needed in starting a conversation
  5. Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name
  6. Understand how seeing the other side can improve skills in influencing other people
  7. Understand how the use of facts and emotions can help bring people to your side
  8. Identify ways of sharing one’s opinions constructively
  9. Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  10. Learn tips in making an impact through powerful first impressions
Outline:
  1. Verbal Communication Skills
  2. Non-Verbal Communication Skills
  3. Making Small Talk and Moving Beyond
  4. Moving the Conversation Along
  5. Remembering Names
  6. Influencing Skills
  7. Bringing People to Your Side
  8. Sharing Your Opinion
  9. Negotiation Basics
  10. Making an Impact
 
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 8/25/21 8/25/21 We 1 8:30am 12pm
 
 
Servant leadership is a philosophy that leaders are servants of their human and other resources. It involves focusing on others and building better relationships. Servant leadership emphasizes growth and development of employees and ensuring their success. Leaders succeed when their employees succeed.  
 
Objectives:
  1. Define servant leadership
  2. Know the characteristics of servant leadership
  3. Recognize the barriers of servant leadership
  4. Learn to be a mentor and a motivator
  5. Practice self-reflection
Outline:
  1. What is Servant Leadership?
  2. Leadership Practices
  3. Share the Power
  4. Characteristics of a Servant Leader
  5. Barriers to Servant Leadership
  6. Building a Team Community
  7. Be a Motivator
  8. Be a Mentor
  9. Training Future Leaders
  10. Self-Reflection
 
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 11/3/21 11/3/21 We 1 8:30am 12pm
 
 
When you learn to accept the differences between the values and perspectives of others, then all of you grow as a team. It is the responsibility of everyone to be respectful and address conflict in a positive manner. This workshop also addresses skills that help empower participants to recognize behaviors that influence performance. A respectful workplace promotes integrity, professionalism, good communication, and recognition.
 
Objectives:
  1. Have a clear understanding of respect and self-respect
  2. Choose appropriate emotional responses
  3. Develop respectful communication approaches
  4. Understand how to build a respectful workplace, and the importance of team contribution
  5. Understand policies on respect, and the many benefits
  6. Focus on building an inclusive work environment
Outline:
  1. What is Respect?
  2. The Respectful Employee
  3. Disrespectful Behavior
  4. Managing Emotions
  5. Respectful Communication Approaches
  6. The Inclusive Mindset
  7. Employee Recognition
  8. The R’s of Respect
  9. Building a Respectful Workplace
  10. Benefits to the Business
 
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE. 
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 10/20/21 10/20/21 We 1 8:30am 12pm
 
 
There are two categories of bias in studies today: conscious or explicit biases and unconscious or implicit biases. Unconscious bias is usually thought of as social stereotypes that typically focus on others that are not from the same conscious area. Here are some quick facts about unconscious bias:
  • Unconscious bias is more common than the conscious or explicit bias.
  • Unconscious bias may not concur with the conscious bias of an individual.
  • Unconscious bias may be triggered by an event or situation.
 
Objectives:
  1. Define various types of unconscious biases.
  2. Identify where these biases come from and how they are engrained in our decision making.
  3. Successfully confront unconscious biases individually.
  4. Identify the effects of unconscious biases in the workplace.
  5. Exhibit how to implement an unconscious bias-based training in the workplace.
  6. Identify the steps for handling an unconscious bias-based complaint at work.
Outline:
  1. What is Unconscious Bias?
  2. Types of Unconscious Bias
    • Affinity Bias
    • Halo Effect
    • Attribution Bias
    • Confirmation Bias
    • Horns Effect
    • Contrast Effect
    • Beauty Bias
    • Height Bias
    • Conformity Bias
    • Gender Bias
    • Name Bias
    • Ageism Bias
  3. Effects on Company
  4. Mitigating Unconscious Bias
  5. Training
  6. Promote Inclusion
  7. Benefits
  8. Handling Complaints
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE.  
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 10/27/21 10/27/21 We 1 8:30am 12pm
 
 
 
Ensuring relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a solid place for all to work. This workshop will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.
 
Objectives:
  1. Gain the trust of employees by empowering them.
  2. Promote transparent communication.
  3. Keep the promises you make.
  4. Identify different personality types and how to work with them.
  5. Respect all those you work with.
  6. Keep stress at bay.
  7. Overcome adversities.
  8. Accept and manage change.
  9. Stay motivated. 
Outline:
  1. Empower Staff
  2. Transparent Communication
  3. Keep Promises
  4. Personality Types
  5. Respect
  6. Stress Management
  7. Develop Positive Relationships
  8. Overcoming Adversities
  9. Change Acceptance/Management
  10. Stay Motivated
 
Registration Fee: $99
# Hours: 3.5
 
PLEASE NOTE THAT THIS TRAINING WILL BE DELIVERED LIVE ONLINE USING CISCO WEBEX MEETINGS THAT MAY BE DOWNLOADED BY CLICKING HERE.  
 
Schedule
  Campus Begin End Days #Days From Until
  Live Online 11/10/21 11/10/21 We 1 8:30am 12pm
 

Telephone numbers are accessible to persons who are deaf or hard of hearing through the Georgia Relay by dialing 711 or 1-800-255-0056 from a TTY/TDD.

Los números de teléfono son accesibles a las personas que son sordos o con pérdida de la audición a través de Georgia Relay marcando 711 o 1-800-255-0056 de TTY/TDD.

Locations

Waycross Camden Baxley
1701 Carswell Ave 100 Keith Dixon Way 1334 Golden Isles Pkwy, W
Waycross, Georgia 31503 Kingsland, GA 31548 Baxley, Georgia 31513
912.287.6584 912.522.4510 912.367.1700
877.332.8682    
  Camden Golden Isles
Alma Cosmetology Program 3700 Glynco Pkwy
101 West 17th St 8001 The Lakes Blvd Brunswick, Georgia 31525
Alma, Georgia 31510 Kingsland, Georgia 31548 912.262.4999
912.632.0951 912.510.3364  
    Jesup
  Hazlehurst 1777 West Cherry St
  677 Douglas Hwy Jesup, Georgia 31545
  Hazlehurst, Georgia 31539 912.427.5800
  912.379.0041  

 

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